Returns & Exchanges
We want you to feel confident and sexy in your Frederick's of Hollywood purchase, which is why we offer a 30-day return window for items in original condition with tags attached. Please note that for hygienic reasons, certain intimate apparel items and hosiery are considered final sale.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place your unworn items with original tags and protective hygiene strips intact into the original shipping box or a secure mailer.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing